Privacy Policy

Synxta (“Synxta,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our websites, contact us, or use our products and services (collectively, the “Services”). If you do not agree with this Policy, please do not use the Services.

1) Scope

This Policy applies to information we process in connection with our Services, including our websites (e.g., synxta.com and related pages), contact forms, proposals, project communications, and client portals. It does not cover third-party websites or services that we do not control.

2) Information We Collect

• Contact & Business Details: name, email, phone, company, role, address, and any information you provide when you contact us, request a quote, or start a project.
• Project & Support Data: requirements, specifications, content, assets, feedback, and communications needed to deliver services (e.g., web/app development, branding, digital marketing).
• Usage & Device Data: IP address, browser type, pages viewed, timestamps, referring pages/links, approximate location, and similar technical data collected through cookies, pixels, and analytics tools.
• Payment/Transactional Data: invoices, billing contact and history. We typically use PCI-compliant processors and do not store full payment card numbers on our servers.
• Recruitment Data: resumes/CVs, portfolio links, and interview notes if you apply for a role or contract engagement.

3) How We Use Information

• Provide, operate, and improve our Services and customer support.
• Plan, scope, and execute projects and deliverables.
• Communicate about proposals, updates, invoices, and service notices.
• Personalize content, measure performance, and enhance user experience.
• Maintain security, prevent fraud/abuse, and comply with legal obligations.
• Marketing with your consent or as permitted by law (opt-out anytime).

4) Legal Bases (EEA/UK/Similar)

We rely on legitimate interests, contractual necessity, consent (for certain marketing and cookies), and legal obligations, as applicable.

5) How We Share Information

• Vendors/Processors: hosting, cloud platforms, analytics, communication tools, payment processors, and subcontractors who assist in delivering the Services under contracts that protect your data.
• Business Transfers: merger, acquisition, financing, or sale of assets.
• Legal/Compliance: to comply with law, enforce agreements, or protect rights, safety, and security.

6) Cookies & Similar Technologies

We use cookies/local storage to operate our sites, remember preferences, analyze traffic, and improve performance:

• Essential: core functionality and security.
• Performance/Analytics: usage insights.
• Functional: preferences and settings.
• Marketing: measure campaigns (if used).

7) Analytics, Third-Party Links & Social

We may use analytics services to measure usage trends. Our sites may link to third-party sites or social platforms; their policies govern your interactions there.

8) “Do Not Track”

Because no uniform DNT standard exists, our Services do not currently respond to DNT signals.

9) Children’s Privacy

Our Services are not directed to children under 13. We do not knowingly collect information from children. Contact us to request deletion if you believe a child provided data.

10) Data Security

We implement administrative, technical, and physical safeguards to protect information. No method is 100% secure; we cannot guarantee absolute security.

11) Data Retention

We retain information as needed to provide Services, meet legal obligations, resolve disputes, and enforce agreements, unless longer retention is required/permitted by law.

12) International Transfers

We are U.S.-based and may process data in the U.S. and other countries with different laws. Where required, we use appropriate safeguards for cross-border transfers.

13) Your Privacy Rights

14) “Sale” or “Sharing”

We do not knowingly “sell” personal information as defined by CPRA. If we engage in activity that qualifies as “sharing” for cross-context behavioral advertising, you may opt out via a “Do Not Sell or Share My Personal Information” control (when available).

15) Your Choices

• Use unsubscribe links in marketing emails.
• Adjust browser settings to block/clear cookies.
• Use platform privacy settings to manage personalized ads.

16) Content You Provide & Optional AI Tools

If you provide content or data for a project, you represent you have the rights to use it. Where mutually agreed, we may use privacy-aware AI-assisted tools to support ideation, QA, or analysis. We do not use client-confidential materials to train third-party foundation models.

17) Changes

We may update this Policy from time to time. The “Last updated” date reflects the most recent changes. Material updates will be highlighted in a reasonable manner.

18) Contact Us

This Privacy Policy is for general informational purposes and is not legal advice. Depending on your implementation (analytics, ads, client portals), you may need additional disclosures. Consider consulting counsel to tailor this Policy.